August 23rd, 2026

Image attachments are now supported for AI Agents

Your customers can now share images with your AI Agent and receive helpful, context-aware responses.

The agent analyzes the attachment together with the user’s message, allowing it to answer questions about screenshots, product photos, receipts, and other visual content. It can also refer back to previously sent images when users ask follow-up questions.

To enable the feature, open your AI Agent and go to Settings β†’ AI β†’ Attachments.

Learn more about file attachments