Changelog

We’re excited to announce a new integration with Zoho! You can now seamlessly import all your articles from Zoho into the Chatling knowledge base, making it easier than ever to manage your content in one place.

The integration is available to all users and you can access it when adding a new data source in the knowledge base.

We're thrilled to announce the release of Voice Input. With this feature, users can now send messages using voice. It works by transcribing voice messages into text, allowing users to send messages quickly and easily without typing.

We believe this powerful new feature enhances accessibility and user interaction, making it easier for users to communicate with your chatbot.

Please refer to the voice input documentation for more information on this feature and how to enable it.

We’re excited to announce the release of Triggers.

Triggers are events that automatically start a specific flow in your chatbot based on user behavior. They enable you to create more dynamic and responsive chatbot experiences.

The following triggers are currently available:

1. Returning Visitor: This trigger is activated when a visitor returns to your website after some time.

2. Specific Webpage Opened: This trigger is activated when a visitor opens a specific page on your website.

Additional triggers will be released in the future to support more use cases.

We’ve added fine-tuned controls to make it easy for you to hide the chatbot on specific pages of your website.

From your chatbot’s settings, you can go to the Visibility tab to enter the pages where the chatbot should be disabled.

For more information, check the documentation.

We’ve released a new integration with Cal.com for booking events.

This makes it easier and more efficient than ever for users to see real-time availability, schedule appointments, and receive instant confirmations, all within the chatbot and without ever leaving the chat.

We're excited to announce that you can now duplicate chatbots in Chatling. This will help you create copies of your chatbots to use as templates or to experiment with different configurations.

By duplicating a chatbot, all its settings, appearance, and builder configurations will be copied to the new chatbot. You can then change the duplicated chatbot without affecting the original one.

To learn how to use this feature, refer to the documentation.

We’ve released a new integration with Zendesk that allows you to create tickets directly from your chatbot.

Using the new “Create Ticket” block, you can connect your chatbot to Zendesk, enabling seamless ticket creation during customer interactions.

Give it a try today and let us know your feedback.

We’re excited to announce the release of the "Set Variable" block, a powerful addition to the chatbot builder.

This new feature allows you to dynamically modify the values of variables at any point in the chatbot flow, enhancing the chatbot's interactivity and functionality.

For more information on how to use this block, refer to our documentation.