Feedbacks In Review

Planned

In Progress

Completed

Main Roadmap

Live chat

Ali Mahdi

WhatsApp Integration

Email chat transcript to users

Transfer the chat to a human when the bot is unable to assist the user.

Human Hand-off

Copy one or more data sources to another bot

Automatically sync data sources at a set interval to fetch the latest information and keep the knowledge base up-to-date.

Auto sync data sources

Data source: Notion

Useful for agencies that want to display their own branding instead of "Powered by Chatling".

Add-on to use custom "Powered By" branding

Make.com integration

Calendly block for displaying booking widget

Input block for dropdown list

Enable voice conversation with the bot in various languages (similar to how text conversation is currently enabled.

Voice bot

Zavarovalnica Triglav

Notify admins of new conversations

Provide a method for admins to send data from their end to the bot dynamically, such as customer info.

Pass external data to the chatbot (customer data, etc.)

Duplicate chatbot

Use powerful blocks to build fully customized and advanced chatbots.

Visual chatbot builder

Add an option to retrain AI on existing link sources. This would be useful for fetching new information from updated sources.

Re-train webpages

Export leads

Display CSAT survey when chat ends

Add-on to remove "Powered by" branding

Team functionality

Instagram Integration

Facebook Messenger Integration

Add FAQs by uploading CSV file

Export conversations

Data source: CSV documents

Telegram integration

Provide a function that exports all conversations in a .txt or .csv format

Export Questions and Answers in Text Format

Mark Starcher

Provide an option to choose how many AI credits each bot can use.

Set AI credit limit per bot

It would be nice collect the user's info after he rates an answer unhelpful.

Collect Visitor Information after an unhelpful answer

Radu Florea

My current chatbot has a nice Logo/Avatar that appears in the center when chat opens...see pic - is that something you can develop?<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1713916985945..png">