October 21st, 2024
We've just rolled out a new feature that we think you'll love - Satisfaction surveys!
Ever wondered what your users really think about their interaction with your bot? With our new Satisfaction Survey option, you can collect valuable feedback at the end of each conversation.
Here's the scoop:
As an admin, you can easily enable this feature from your chatbot's settings.
Once turned on, users will see a quick survey pop up when they finish chatting with your bot.
The best part? You can customize the survey according to your needs.
We designed this feature to help you understand your users better and continuously improve your bot's performance.