An error occurred, please retry. (CODE: 3298)

Hello Chatling Support,

I have a paid plan on Chatling and successfully connected my Instagram business account. However, every time I try to send or receive messages, I get the following error repeatedly:

An error occurred, please retry. (CODE: 3298) 

I have:

• Verified that the Instagram account is a Business Account with correct permissions.

• Confirmed that the token is valid and not expired.

• Checked the Webhook URL is HTTPS, publicly accessible, and with valid SSL.

Despite this, the error persists. It seems to be a server-side issue, not related to my setup.

Please check the server logs for this integration, as this is critical for my workflow. I need this fixed urgently since I am on a paid plan and cannot use Instagram integration.

Thank you for your prompt assistance.

Best regards,