Connect a WhatsApp Business app" option missing in Coexistence flow

Hi Chatling Team,

Following your April 3rd Changelog about WhatsApp Coexistence, we tried setting it up but hit a blocker.

We followed the exact steps:

1. Deleted the number from Meta's WhatsApp Manager.

2. Set up the number on the native WhatsApp Business app.

3. Initiated the reconnection via Chatling.

The Issue: During the Meta embedded signup, the option "Connect a WhatsApp Business app" does NOT appear for our +972 (Israel) number. We only see the old "Add a new number" option, which forces SMS verification and fails with a "Number already in use" error.

Questions:

• Is this a known Meta limitation specifically for the +972 region?

• Is there a workaround to enable this feature for our account?

Thanks,

Koby