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Error code 3021 since yesterday

We keep getting this error or any query and any bot.
I tried testing it both as an embed and also inside the builder, same error.
Any idea on how to solve that?

Status: Completed2 comments

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Comments2

  • Andrea Mauro

    •

    Apr 10

    The bot is working now but it’s been down for several hours.

  • Ali Mahdi

    Team•

    Apr 10

    Hi Andrea, please send an email to support@chatling.ai containing the chatbot ID and the account email address so we can investigate the issue.