Greeting Message section - agent icon shown only on last message when multiple messages are added
Description:
In the Greeting Message section ("The messages that will be shown at the beginning of the chat"), when adding multiple greeting messages, the chat agent icon appears only next to the last message.
The earlier messages do not display the agent icon.
This creates a visual inconsistency in the chat UI, as the first messages appear misaligned compared to the last one.
Steps to reproduce:
Go to the Greeting Message section
Add more than one greeting message
Open the chat preview
Actual result:
Only the last greeting message shows the chat agent icon
Expected result:
Either:
the agent icon should be displayed next to all greeting messages, or
the layout should include consistent spacing/alignment where the icon would normally appear (similar to messaging platforms like Facebook Messenger)
Additional notes:
The current behavior feels visually inconsistent and may confuse users
Screenshots attached for reference
AI Agent:
Facbook Messenger example layout:
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Comments1
J.A.R.Wiz
Feb 10
Maybe after reviewing the screenshots more carefully, I think it might look better if the messages were stacked similarly to how they appear in Facebook Messenger, where consecutive messages from the same sender are visually grouped together