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Model updates take too long

Feedback

I don’t understand why it often takes several weeks or even months until new models become available here. For instance, Gemini 3.5 Flash would offer a fantastic balance between speed, intelligence and cost. GPT 5.5 has been released 5 weeks ago. For Opus your supported version is 4 months behind the curve. And since quite some time the frontier models come with a set of controls such as “effort” or “fast mode” that could change things for customer support intelligence.

I’m not saying we need every single update instantly. But I can’t see a clear strategy behind the model selection and how and when updates come to the platform.

Posted by Fabian Mösli ·
Status: Completed1 comment

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Comments1

  • Ali Mahdi

    Team•

    Jun 2

    Hi Fabien, thanks for sharing your feedback and I understand your concern. Going forward, we’ll make sure to test new AI models within a few days of their release and make them available in Chatling.

    In the meantime, we’ve added GPT 5.5, Opus 4.8, and Gemini 3.5 Flash.

    We’ll also look into the new parameters available for the models and see how we can integrate them in Chatling.