Pass external data to the chatbot (customer data, etc.)
Provide a method for admins to send data from their end to the bot dynamically, such as customer info.
Provide a method for admins to send data from their end to the bot dynamically, such as customer info.
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Comments2
Ali Mahdi
Nov 28, 2024
This feature is now available. To learn how to pass custom data, refer to our documentation:
https://docs.chatling.ai/chatbot/pass-custom-data
Fabian Mösli
Nov 13, 2024
This would make Chatling so much more attractive for the use in apps and logged in areas of websites. Right now the bot needs to ask questions to identify a user who is already known and that’s really annoying. I see it’s not so high in the priorities, but from a business perspective I would prioritize it due to the improved value proposition and much bigger addressable market.