Share or Embed Conversations, Analytics, and Contacts Tabs for Clients

It would be incredibly useful to have the ability to securely share the Conversations, Analytics, and Contacts tabs with clients — either via a secure, shareable link or through an embeddable version that can be integrated into client-facing portals or dashboards.

This feature would allow clients to:

  • Monitor conversations in real time or review chat history

  • View analytics to understand chatbot performance and usage

  • Access contact lists generated from user interactions

To ensure flexibility and security, the ideal functionality would include:

  • Read-only access options

  • Password protection or token-based authentication

  • Customizable embeds via iframe or script

  • Option to restrict data by bot, project, or date range

This feature would enhance client collaboration, improve transparency, and simplify reporting — especially for agencies or teams managing multiple bots on behalf of clients.

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Upvoters
Status

Feedbacks In Review

Board

💡 Feature Request

Date

8 months ago

Author

Tuur Desmet

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