Skip to main content

Under User Info - Location not capturing

Bug Reports

Since 19th July 2025, the location is coming blank under user info in Conversation Tab. Please check.

Posted by Anand Kaley ·
Status: Completed5 comments

Log in to comment and vote

Comments5

  • Matthew Wagner

    •

    Aug 20, 2025

    I’ve noticed this recently too - I think this is still an open issue?

    • Anand Kaley

      •

      Aug 20, 2025

      Still open issue

      . Location not showing the chats submitted

      • Ali Mahdi

        Team•

        Sep 8, 2025

        Hi, sorry for the inconvenience caused. The issue has been resolved.

  • Anand Kaley

    •

    Aug 18, 2025

    Again the same issue. Please check.

  • Ali Mahdi

    Team•

    Jul 27, 2025

    Hi,

    Thanks for reporting this issue—it’s now been resolved.

    Please note that location data for chats between July 21–26 will remain unavailable due to the bug. However, starting from now, new chats should display location information correctly.

    Let me know if you notice anything else!