URGENT: Need a way to MUTE Chatling on WhatsApp (Coexistence) - System messages sent to live customers!

Hi Ali and the Chatling Team,

Thanks again for helping us connect the WhatsApp Coexistence flow successfully today. However, we are now facing an urgent issue.

The connected number is actively being used by our sales rep on her mobile app, but Chatling keeps sending automated system messages to our real customers. Since we are still building the bot in the background, we need Chatling to be completely silent.

Currently, there seems to be no way to pause the bot without disconnecting it entirely:

• If the bot is unpublished, customers receive: "Error starting chat... (CODE: 1944)"

• If we publish an empty flow or route it directly to 'Human Handoff', customers receive: "The chat has ended"

How can we completely MUTE Chatling right now? We need to stop the platform from sending ANY automated system messages on WhatsApp while we finish configuring the AI. Is there a "Pause" toggle for the WhatsApp integration, or a way you can disable these default system messages on your end immediately?

A "Mute" or "Test Mode" feature is absolutely crucial for anyone using the Coexistence model so we don't spam live customers while building the flows. Please let me know ASAP.

Thanks,

Koby