We will Upgrade to Enter Enterprise ($99) plan if you fix this bug!

Right now, when I add a button (for example, “Back to Main”), the text input option disappears from that block. That means if a user wants to type instead of clicking the button, I have to create and connect a separate “User Input” block.

From a UX point of view, this feels limiting. Buttons should just be quick suggestions — users should still be able to type freely in the same step. Most modern chat experiences allow both.

The current setup makes flows more complex than they need to be and doesn’t feel very natural in conversation.

It would be great if buttons and free text input could work together in the same block — button clicks routed normally, and typed responses handled as fallback or intent-based input.

This would really improve how we build flows. If this is something you can enable for us, we’re happy to upgrade from the Basic plan to the Enterprise ($99) plan.