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Whatsapp Flow

Feature Request

I have created 2 Chatbots one web based and the other a Whatapp bot, both with identical flows. The Web based one works flawlessly, however the Whatsapp one does not respond.
Example : Capture Response Button does not load in the Whatsapp Preview

Nothing happens beyond this point:

Posted by Douglas Pereira ·
Status: Completed2 comments

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Comments2

  • Douglas Pereira

    •

    Mar 7, 2025

    ***SOLVED***
    WhatsApp has a characters limit for the “Button labels”.

    Labels must not exceed 20 characters.

  • Douglas Pereira

    •

    Mar 6, 2025

    Is here a problem with Buttons similar to the issue with Voiceflow/Whatsapp API?

    https://github.com/voiceflow/example-integration-whatsapp/issues/7