AI-powered conditions and workflow routing
Problem: The current conditions are incredibly limited as they are keyword-based and the keywords don’t work in other languages. There may be some workarounds using variables, but they are neither pretty nor reliable.
Proposed solution: Let me use AI to evaluate the user’s request and decide what to do next, just like the conditions block.
Definition of a good solution: My chatbot can recognize the user’s intention and route to the right workflow path. I can keep the user in a continuous conversation or move them to a special workflow, for instance to collect feedback or to handle a complex issue.
This request was merged into another request
Comments1
Ali Mahdi
Oct 20, 2024
Hi Fabian, thanks for your feedback. This is on the roadmap and will be implemented.