Feedbacks In Review

Planned

In Progress

Completed

Main Roadmap

Make.com integration

Ali Mahdi

Calendly block for displaying booking widget

Add an option to edit existing text and FAQ sources instead of deleting them and re-adding the updated content.

Modifying Text and FAQ data sources

I need to integrate with video, so that the system captures the transcript and trains the chat with it, when the question is related to the video, show the access link to it.

Video data source

Diego Luiz Amador da Silva

Export data sources

Analytics: most popular topics based on user chats

Google Drive integration for Knowledge Base

Shopify action for AI agents (order tracking, product recommendation, etc.)

Input block for dropdown list

Voice block to convert text to speech

The new API will bring full support for AI agents and better flexibility to customize every aspect of your AI agent and chatbot.

API v3

Live chat

WhatsApp Integration

Transfer the chat to a human when the bot is unable to assist the user.

Human Hand-off

Allow end-users to save chat transcripts

Intégration d'Instagram

Instagram Integration

Enable voice conversation with the bot in various languages (similar to how text conversation is currently enabled.

Voice bot

Zavarovalnica Triglav

Facebook Messenger Integration

Provide an option to choose how many AI credits each bot can use.

Set AI credit limit per bot

Consentire agli utenti di allegare file

Allow users to attach files

Daniel Valbuena

Notify admins of new conversations

Please tell us what we can do to make Chatling the best product for you. You can use this feedback board to suggest new features, report a bug, or discuss anything you would like about the product.

Share your product feedback, suggest features, and report bugs!

Add FAQs by uploading CSV file

Copy one or more data sources to another bot

Data source: CSV documents

Useful for agencies that want to display their own branding instead of "Powered by Chatling".

Add-on to use custom "Powered By" branding

Auto-sync sitemap to add new pages to the knowledge base

Provide a function that exports all conversations in a .txt or .csv format

Export Questions and Answers in Text Format

Mark Starcher

Make it possible to upload files in csv or xlsx format for easy training on data where one specific value corresponds to another. For instance:university, grade requirement chatling university, 3.9

Rendere possibile il caricamento di file in formato csv o xlsx per facilitare la formazione su dati in cui un valore specifico corrisponde a un altro. Ad esempio:università, requisito di voto università di chatling, 3.9

Rendere possibile il caricamento di file in formato csv o xlsx

Make it possible to upload files in csv or xlsx format

[Deleted User]

It would be nice collect the user's info after he rates an answer unhelpful.

Collect Visitor Information after an unhelpful answer

Radu Florea

PLEASE make this work with SharePoint online. The knowledge base ALONE is HUGE. I can take my 2200+ documents on how to work on systems, troubleshoot solutions and overall speed up the way people work in IT support. A Floating chatbot in specific sections of SharePoint would be super helpful.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1712841641517..png">

POR FAVOR, faça com que isto funcione com o SharePoint online. Só a base de conhecimentos é ENORME. Posso levar os meus mais de 2200 documentos sobre como trabalhar em sistemas, resolver problemas e acelerar a forma como as pessoas trabalham no apoio informático. Um chatbot flutuante em secções específicas do SharePoint seria muito útil.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1712841641517..png">